The Headwaters Health Care Centre is the license holder of the Dufferin County Paramedic Service (DCPS) and has been a provider of land ambulances for more than 50 years.
The Service operates with three stations: Headquarters located in Orangeville and satellite stations in Shelburne and Grand Valley.
Dufferin County Paramedic Service responded to 11,638 emergency calls in 2022, with an average response time of 08:31 minutes. DCPS is committed to improving and optimizing response times twenty-four hours a day, seven days a week.
The Dufferin County Paramedic Service provides defibrillation, symptom relief, and I.V. therapy on all vehicles. DCPS also has Advanced Care Paramedics on selected vehicles. Currently, more than 40% of our staff are trained as Advanced Care Paramedics.
When do I call 9-1-1?
Always call 9-1-1 in a medical emergency, which includes (but is not limited to):
- Chest pain or discomfort
- Sudden severe pain
- Shortness of breath or difficulty breathing
- Choking
- Uncontrollable bleeding
- Sudden dizziness or vision problems
- Sudden weakness, numbness, and/or tingling in the face, arms, or legs
- Sudden difficulty speaking
- Difficulty rousing or waking someone
How can I help while waiting for paramedics?
There are several ways you can help while waiting for help.
- Clear a path to the patient
- Unlock doors
- Turn on outside lights
- Secure pets
- Clear cars from your driveway
- Obtain medications and health card for the patient
- Have someone wait out front, if possible
Contact Paramedic Services
Orangeville, ON L9W 4W9 519-941-9608