To file a complaint with Building Services, you can reach out to a Building Services team member at 519.941.2816 ext. 2700 or email

All complaints received are confidential, however anonymous complaints will not be investigated.

Information on this form is collected under the Building Code Act and will be used for the purposes of investigating the complaint. For questions regarding this collection, please call the Chief Building Official at 519.941.2816 x 2701.

Building Complaints