Visitor Services Coordinator

Working a schedule of Tuesday through Saturday, the Visitor Services Co-ordinator is responsible for ensuring a positive “first impression” and excellence in customer service; volunteer and member administration; organizing facility tours and rentals; handling and/or assisting with a variety of administrative, financial and guest services tasks; and occasionally assisting with after-hours events at the Museum of Dufferin (MoD).

 

Posting Date

Closing Date

What you’ll do:

  • Respond to inquiries from the public via phone, email and in person visits;
  • Greet visitors and maintain front-of-house organization and presentation;
  • Handle sales transactions using cash register and credit and debit card terminals;
  • Prepare daily and weekly sales tallies and bank deposits;
  • Maintain visitation and user records and statistics and produce annual visitation report;
  • Administer the income-tax receipt program via PastPerfect;
  • Assist with membership development activities and campaigns;
  • Maintain administrative records and produce annual statistics for the MoD Volunteer Program;
  • Co-ordinate volunteers who provide support coverage of the reception desk
  • Administration related to the MoD’s gift shop, including inventory control, record keeping, general gift shop area upkeep;
  •  Respond to tour, program, facility rental and related inquiries and bookings; referral to key staff
Open To
Public