I.T. Technician - Permanent Full Time

The County of Dufferin sits on the fringe of the Greater Toronto Area, about 100 kilometres northwest of Toronto. It is largely a rural county with three urban settlement areas.  The region is well known for its rivers, its rolling hills and its excellent outdoor recreation opportunities. The UNESCO World Biosphere Reserve, the Niagara Escarpment and the world famous Bruce Trail, run through Dufferin offering spectacular vistas and hiking opportunities. Home to over 56,000 residents the area boasts fabulous restaurants, shopping and amenities

Reporting to the Manager of Information Technology, the I.T. Technician provides technical end user support for county staff, four lower tier municipalities, and other county organizations. This position is responsible for five key areas: End User Support, Maintenance of I.T. Environments, VOIP and Mobile Phones, Procurement and Service Contracts, and Application and Hardware implementation. As the first point of contact for our I.T. team, this position plays an important role in helping to build and maintain strong relationships with our clients.   

 

Posting Date

Closing Date

Primary responsibilities include, but are not limited to:

  • Configure and deploy hardware and software applications and VOIP phones;
  • Troubleshoot and solve end user hardware and software issues;
  • Update and maintain inventory systems;
  • Install and configure printers and other peripherals;
  • Conduct training sessions for internal staff as required;
  • Assist with special projects
Open To
Public